Legal information — Offerprism

This page provides our company registration, terms of supply, returns & cancellations, data protection rights and dispute resolution process for customers in the United Kingdom.

Trading name: Offerprism

Registered in: England and Wales

Company number: 09876543

VAT number: GB123456789

Terms of supply Data rights

Company details & registered office

Offerprism is a trading name of Offerprism Ltd. Our registered office and trading address are shown below.

Registered office: 27 Ashbourne Road, Bristol, BS8 2TR, United Kingdom
Company number: 09876543
VAT number: GB123456789
Telephone: +44 795 831 60 24
Email: Offerprism@outlook.com

Trading and supply of office furniture across the UK. Please refer to the Terms of Supply below for contract formation, pricing and delivery terms.

Terms of supply

These terms set out how we supply goods and services. They apply to every contract made between Offerprism and a customer unless otherwise agreed in writing.

Prices are shown excluding VAT unless stated. We invoice in GBP. Payment terms are stated on the invoice. Failure to pay may result in suspension of deliveries and recovery action.

Delivery dates are estimates. Risk passes on delivery to the delivery address. Please inspect goods at arrival and notify us of damage within 48 hours.

Consumer cancellations are handled in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 where applicable. For bespoke or made-to-order items, cancellation may be restricted; restocking fees may apply for non-fault returns.

Data protection & your rights (UK GDPR)

We process personal data for order fulfilment, communications and to meet our legal obligations. Offerprism is the data controller for the personal data we collect in connection with sales and support.

Your rights

Right to access (subject access request)
Right to rectification
Right to erasure in some circumstances
Right to restriction and objection
Right to data portability (where applicable)

To exercise these rights, use the form on the right to submit a Data Subject Access Request (DSAR) or send a written request to our registered office. We will respond within one month unless extended in line with UK GDPR provisions.

Submit a DSAR / legal request

We may ask for proof of identity before releasing personal data.

Liability, governing law & dispute resolution

Our liability is limited to the maximum extent permitted by law. Nothing in these terms excludes liability for death or personal injury caused by our negligence or other liability that cannot be excluded by law.

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts unless otherwise agreed.

Compliance contact

Frequently asked questions

How long before I get a response to a DSAR?: We aim to respond within one month from verification of identity. We may extend by two further months for complex requests (we will inform you).
Can I cancel an order?: Consumers have cancellation rights under the Consumer Contracts Regulations where applicable. For bespoke or customised goods, cancellation may be restricted.
Who is liable for delivery delays?: We work with third-party carriers. We will communicate delays and work to resolve issues; liability is subject to our Terms of Supply.

Contact & complaints

If you have a complaint about an order or service, please contact Offerprism@outlook.com or call +44 795 831 60 24. We aim to resolve complaints quickly; if unresolved you may escalate to alternative dispute resolution services in the UK.